Thank you for shopping at Getalerty.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
Send the product with its original packing and the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Innovation push AB c/o Veprox
Hängpilsgatan 6, 426 77 Västra Frölunda
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Getalerty.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Digital products
We do not issue refunds for digital products once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us: